Data Deletion

At Aura by LK, we respect your right to control your personal information. This Data Deletion Policy explains how you can request deletion of your data and outlines the circumstances under which we retain or remove personal information.

1. Customer Rights

• You may request the deletion of your personal data at any time by contacting us at info@aurabylk.com.
• Upon verification of your identity, we will delete your personal data from our active systems within 30 days unless retention is required by law.

2. What Data Can Be Deleted

• Personal account information (name, email, phone number).
• Order history and transaction details, unless required for tax or accounting purposes.
• Marketing preferences, including email subscriptions and SMS consent.

3. What Data May Be Retained

• Records necessary to comply with legal, tax, and regulatory obligations (e.g., sales records).
• Limited transactional data needed for fraud prevention and security monitoring.
• Any information stored in backups, which will be permanently deleted during the regular backup cycle (within 90 days).

4. Third-Party Services

If your information has been shared with trusted third-party providers (e.g., Shopify, payment processors, shipping carriers), we will forward your deletion request to them where applicable. Please note that their independent retention policies may apply.

5. How to Request Deletion

To request deletion of your data, please email us at info@aurabylk.com with the subject line: “Data Deletion Request.”
We will confirm receipt and provide updates as the request is processed.